2. Collect and Select Content

You need to think about all of the information you will want to include to avoid omitting anything essential.

Collect the information

From sources

• Libraries
• Internet
• Documents from government, community and other groups

From people

• Individual interviews
• Focus groups
• Brainstorming or clustering with colleagues

From your own thoughts

• Brainstorming or clustering
• Free writing
• Keeping a journal.

You will find a description of some of these methods on the following page.

Select the information

Review the objective, format and length of the document.

• Are you selecting suitable information for the readers?
• Do you have the correct amount of information for the document you have in mind?

Review your choice of information with a colleague to make sure that you have included what readers need to know?