Theme: Using the Telephone

Unit 4: Telephone Conversations

Initial Assessment:
What does my student know and what does she need to know?

1. What type of phone calls do you make?
2. What type of telephone calls do you find the most difficult? Why?
3. What type of telephone calls do you find the easiest to deal with? Why?
4. When do you get the most nervous when you are on the phone? Why?
5. Do you have an answering machine?
6. Do you make all of your own phone calls?
7. What type of call would you be most interested in practicing? e.g., finding out information, dealing with telephone solicitation

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