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Skills
Resume
Example
Lily Ann
Bates
640 Treeline Drive
Toronto, Ontario
M6N 1T9
(416) 231-9234
| Objective
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To use my prior knowledge and experience to secure a
clerical position in a large, fast-paced office setting.
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Professional Profile
- Computer Literate
- Knowledge of Window 95, WordPerfect 7.0 and Microsoft Word
- ability to type 50 wpm
- strong personal and communication skills
- dependable, polite and hardworking
- proven customer service excellence
Professional
Experience
Administrative Skills
- experience in managing office equipment ( ie: photocopier,
multi-line telephone system, fax machine and postal machine)
- recorded and distributed minutes of meetings
- organized and planned meetings scheduled by Customer
Relations manager
Communication
- answered telephone inquiries regarding products
- transferred calls to appropriate extensions
- translated letters from Japanese to English
- fluent in Japanese and English
- dealt with English-speaking customers in a Japanese company
- completed invoice billings
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