Key Vocabulary

• May I take a message?
  
  
• May I speak with ...?
  
  
• Can you tell me...?
  
  
• Who is...?
  
  
• What extension is...?
  
  
• Could you repeat that please?
  
  
• Sorry, could you repeat that please?
  
  
• Could you talk a little slower please?
  
  
• I am looking forward to meeting you.
  
  
• I am calling in response to...
  
  
• Please hold.
  
  
• Mr._______ is not in right now.
  
  
• Mr.________ is unavailable right now.
  
  
• I don't know when Mr. _______ will return.
  
  
• In regards to...