Handout: Cold Call Script Outline

(Script One)

A. Good Morning, Acme Lumber
B. Yes, Could I please speak with Mr. Sharm? A. Please hold.
C. George Sharm speaking.
B. Good Morning Mr. Sharm. My name is ____________. I am a very qualified Clerical Assistant with ten years of experience. I have strong communication skills and have a good working knowledge of WordPerfect and Windows 95. I am calling to find out if you have any positions available at this time?
C. Sorry, not at this time.
B. Could I send you a resume for future reference?
C. Certainly.
B. Thank you for your time. Good-bye

(Script Two)

A. Good Morning, Acme Lumber, Vera speaking.
B. Good Morning Vera. I am calling in response to the job advertisement you have in today's Toronto Star newspaper. Could you tell me the name of the person in charge of hiring for this position?
A. Yes, her name is Ms. Booth.
B. May I speak with her please?
A. One moment please.
C. Jane Booth speaking. How may I help you?
B. Good morning Ms. Booth. My name is_____________. I am interested in the clerical position you have advertised in the Toronto Star today. Could you tell me which specific computer programs I would be working with?
C. Yes, Windows 95 and Microsoft Office.
B. Ms. Booth, I am very interested in this position. I will be sending you my resume and would like to meet with you to discuss it in detail. May I call you back in a few days to see how your search is going?
C. Yes, that would be fine.
B. Thank you very much for your time Ms. Booth. I look forward to talking to you again.