Activity Five:

• the list of questions will help in completing Activity Six and also serve to evaluate and review the information contained in the other units of this theme

Activity Six:

• in developing the dialogue, make sure that it can be used either in person or on the telephone
• you might need to develop two or more dialogues
• by writing the dialogues, your student will have a script to refer to and this will help her feel more comfortable doing so

Activity Seven:

• role-playing the dialogue will help to build your student's confidence
• during the role-play, your student may wish to start by using the prepared script from Activity Five
• during the role-play ask other questions (different from the script)
• reverse the roles so that your student has the opportunity to listen to you pose the questions

Activity Eight:

• tell your student that it is quite all right to walk into any bank and pick up information/brochures that are on display
• you may want to plan a visit to a local bank together

Activity Nine:

• have your student use the script developed in Activity Six to phone to make an appointment to speak to the Accounts Manager
• the major banks also have websites that you can visit to gather information