Table of Contents

1. Mission Statement
2. Introduction
3. Background
4. Vocabulary
5. Section 1: Your Rights as a Patient
   1. 1.1 Right to integrity of the person
   2. 1.2 Right to consent to care
   3. 1.3 Right to be informed
   4. 1.4 Right to choose your health care provider or the institution
   5. 1.5 Right to participate in your treatment
   6. 1.6 Right to be accompanied
   7. 1.7 Right to see your medical file
   8. 1.8 Right to services in English
   9. 1.9 Right to file a complaint
   10. NOTES
6. Section 2: Consent to Health Care
   1. 2.1 What is health care?
   2. 2.2 What is consent to health care?
   3. 2.3 Why do I have to consent to health care?
   4. 2.4 When can I consent to care?
   5. 2.5 What is free and enlightened consent?
   6. 2.6 What if I cannot consent to care?
   7. 2.7 Who can give substitute consent for me?
   8. 2.8 Can I change my mind?
   9. 2.9 Can my minor child consent to care?
   10. 2.10 What if there is an emergency?
   11. NOTES
7. Section 3: Mandates in Case of Incapacity
   1. 3.1 What is a mandate?
   2. 3.2 What is incapacity?
   3. 3.3 What is a mandate in case of incapacity?
   4. 3.4 How do I make a mandate in case of incapacity?
   5. 3.5 What should I include in a mandate in case of incapacity?
   6. 3.6 Should I tell anyone about my mandate in case of incapacity?
   7. 3.7 How will my relatives know about my mandate in case of incapacity?
   8. 3.8 What happens if I am incapacitated and I have a mandate?
   9. 3.9 How is a mandate different from a power of attorney?
   10. 3.10 What happens if I am incapacitated and I do not have a mandate?
   11. 3.11 How long does a mandate in case of incapacity last?
   12. NOTES
8. Section 4: Access to Your Medical Files
   1. 4.1 Can I see my medical file?
   2. 4.2 Can other people see my medical file?
   3. 4.3 How can I see my medical file?
   4. 4.4 Can they refuse to let me see my medical file?
   5. 4.5 What can I do if they will not let me see my medical file?
   6. 4.6 What if the information in my medical file is wrong?
   7. 4.7 Can my family see my medical file without my consent?
   8. 4.8 Can my employer see my medical file?
   9. 4.9 Can my minor child see his/her medical file?
   10. 4.10 Can I see my minor child's medical file?
   11. NOTES
9. Section 5: Complaints
   1. 5.1 What if I am unhappy with the care I received?
   2. 5.2 Where do I go to complain about a service in an institution?
   3. 5.3 Where do I go to complain about a service in a private clinic?
   4. NOTES
10. Section 6: Activities and Resources
    1. 6.1 Discussion Questions
    2. 6.2 Word Search
    3. 6.3 Resources and Contact Info