Activity Procedures:

Activity One:

• ask your student to read the Key Vocabulary List
• have her underline any vocabulary she is unsure of (either pronunciation or meaning)
• ask her to read the word aloud and use it in a sentence
• have her write the word and sentence on an index card for her word bank

Activity Two: Handout: Telephone Etiquette

• ask your student to read the handout, Telephone Etiquette, and underline any vocabulary she is unsure of
• take turns reading each of the points and discuss each point
• clarify any questions
• develop a set of questions related to the handout e.g., What is the emergency number? - When do you use 911?

Activity Three: Handout: Telephone Expressions

• ask your student to read the handout, Telephone Expressions
• discuss the meaning and use of each expression
• ask your student if she has heard any other expressions or phrases and add these to the list
• discuss the difference between formal and informal speech and when each is used
• have your student label each expression as formal or informal

Activity Four:

• using the phrases from Activity Three, have your student create different telephone dialogues.

Activity Five:

• role-play the dialogues created in Activity Four