Expected Outcomes:

In this unit students will:

• locate companies in the White and Yellow pages
  
  
• record information during a telephone conversation
  
  
• ask for clarification during a conversation
  
  
• develop a dialogue that they feel comfortable with when making cold calls
  
  
• further develop vocabulary related to making cold calls
  
  
• practice cold calls
  
  
• use the telephone with greater ease especially when looking for work

Tools:

• pen/pencils
  
  
• index cards
  
  
• White Pages Telephone Directory
  
  
• Yellow Page Telephone Directory
  
  
• tape recorder
  
  
• blank cassettes
  
  
• Handouts: a) Cold Calls b) Cold Call Script Outline