Activity Five:

• with your student, develop a list of questions that they would like answered before opening an account
• after you have developed the list, ask your student to make another list of how they might find out this information and whom they want to talk to, to find out this information

Activity Six:

• using the questions from Activity Five, work with your student to develop a dialogue that can be used to find out the answers to her questions

Activity Seven:

• role-play the dialogue written in Activity Six
• role-play both as a telephone activity and a face-to face meeting
• review proper telephone etiquette

Activity Eight:

• another way in which to have your student find out the answers to the questions is to have her visit a bank, and pick up information brochures and read these in class

Activity Nine:

• visit a community bank and ask to speak to the Accounts Manager